Returns & Exchange are accepted on merchandise within 7 days of receipt for items All the orders are processed according to order confirmation we get from customers, and we are trying our best to satisfy all customers’ needs. All orders placed on our website should obey the following policies under any conditions.

 
Note:

 1. Please check carefully before you sign for your package;

 2. We only accept returns for a standard size order purchased on our website within 7 days since the order is received and we do not accept returns for custom cut gowns or dresses;

 3.  You are required to measure yourself with a tape measure before you order on our site. If you measure yourself inaccurately so the size is not suitable for you, we cannot make an exchange or return for you;

 
Returns & Exchanges

 1. Item must be returned in original condition and in original packaging including any paperwork, manuals or accessories. Items that are returned defaced or damaged will not be eligible for a refund or replacement.

 2. In the case of shipping damages please contact our customer service before item is returned.

 3. Credit will always be issued to the same card to which they were charged.

 4. Original shipping fees will be refunded only if the item was shipped incorrectly, damaged or defective and it is the only item on the order.

 5. All returns must be shipped back to us using a trackable courier.

 6. Any package that has not been received by us and tracking information cannot be provided, will be the sole responsibility of the shipper.

 7. All costs associated with the return of goods are the sole responsibility of the consumer. The orginal shipping costs are not refundable.